Dear all,
Thank you for using IDEAL's support Portal. This support portal is used to submit and review defects that have been found in our software distributions. Our Support Portal is not meant for technical assistance or support, but simply a bug tracking system.
If you submit a defect, please provide detailed information in your submission after you have queried our Portal to ensure the defect has not been reported yet. Defects will go directly to the engineer responsible for the component you filed the defect against. Engineers have many other responsibilities and will get to your defect in due time.
If you are a Ideal Systems' customer and have an active support agreement, please log in to Ideal System Support for assistance with your issue. You may also find answers to many issues in the Ideal Systems' Knowledge Base (FAQ).
Please use the correct channels for support so that your issue can be resolved in a prompt and timely manner. |
|
|
|
